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Cherry Creek / Denver
90 Madison Street, Suite 705
Denver, CO 80206
Mon, Tue, Thu: 9am - 5pm | Fri: 9am - 1pm
Castle Rock
509 Wilcox Street, Suite 200
Castle Rock, CO 80104
Wednesdays only: 9am - 5pm
Appointment Policy
Our goal is to provide quality health care to all our patients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other patients as well.
Appointment Cancellation
When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call Dr. Matt Teigen as soon as you know you will not be able to make your appointment. If cancellation is necessary, we require that you call at least 24 hours in advance.
How to Cancel
Call us at (720) 600-6242 between 8:30am and 6pm Monday through Thursday, or 8:30am to 1pm on Fridays. If necessary, you may leave a detailed voicemail message.
Late Cancellations / No-Shows
A cancellation is considered late when the appointment is canceled less than 24 hours before the appointed time. A no-show is when a patient misses an appointment without canceling. In either case, we will charge the patient full price for a missed appointment fee.